About
Ron Bronson has spent more than two decades building digital products and has led the organizations that deliver them for much of that time. His work includes service design, product and program management, technology modernization, critical design, and research into how decisions are made in public life.
At 18F and the U.S. General Services Administration, he was head of design and head of strategic communications at the same time, directed staffing and operating budgets, and advised senior agency leaders on delivery and organizational change. His federal work included projects with the U.S. Air Force, the Federal Trade Commission, and the Centers for Medicare & Medicaid Services. He previously managed a citywide website modernization in Bloomington, Indiana. For the Kentucky Community and Technical College System, he led statewide digital strategy and software delivery.
He now leads Vloora, which makes software for how people direct and evaluate AI agents. He also builds independent applications and developer tools. At the University of Michigan’s Taubman College, he teaches Urban Technology, including interaction design and public mechanics.
He has presented his work internationally at IxDA Oslo, the Service Design Network Global Conference, and other design and technology forums. He founded Portland Digital Corps, and as president of AIGA Portland he helped launch Portland Design Month. His talks and writing address service design, public delivery, critical design, and the consequences of technology decisions.
Interviews
The Soft Labor Questionnaire: Ron Bronson
Soft Labor, on a first job at a Waldenbooks in a dead mall, enlisting in the Air Force, and how music shaped the way he engages with the world.
Humans of Public Service
On leading design at 18F, and why the work he is most proud of is the Bloomington, Indiana city website.